Business Development Personnel - Rubber

Location :

Delhi / Mumbai - INDIA

Experience :

5-10 Years’ Experience in Sales & Marketing of Petroleum Products. Functional Area: Sales/Business development Industry: Rubber Industry

CTC :

Negotiable

Qualification:

• Master’s degree or it's equivalent
  • Previous experience in sales and B2B telesales
  • Telephone sales & serviceability
  • Excellent written and verbal communication skills

Client Description :

• Our client is an eminent name in the field of petroleum and petrochemical products - specializing in sourcing, production and trading of Base Oil, Bitumen, Gas Oil and Fuel Oil products.

Product Knowledge:

Candidate should have a clear understanding of the product such as Synthetic Rubbers, Natural Rubbers, Carbon Black, their target markets and sourcing origins. He should have complete knowledge about its uses/application. From where it is being imported in India and local production etc.

Job Description:

• Roles and Responsibilities:
  • Contact prospects to keep in touch, send samples, gather competitive intelligence, identify products they are currently buying and who they buy from.
  • Provide outstanding customer service and post-sale follow-up to facilitate repeat business.
  • Maintains and develops business relationships with current customers in the assigned territory/segment and to generate new business for the organization's products and services.
  • Following up on targeted customers and prospects.
  • Ability to convert Inquiries into orders.
  • Acting as a bridge/liaison between the organization and the customer.
  • Maintain a record of all client contact information.
  • Ensuring prompt communication with the customers regarding status of their pending / in-process orders or deliveries (i.e. shipment details, tracking numbers and expected consignment delivery dates etc.).
  • Answering all of the customer's queries in a timely and efficient manner.
  • Entering orders into sales software.
  • Be able to communicate by phone and email the differentiating factors of competitors
  • Organize sales presentations; collaborate with the team to make sure that orders are completed on time.
  • Follow reporting framework of the organization (i.e. monthly, quarterly or annually).
• Adhering to all of the norms, policies and procedures of the organization.